Shipping and Handling
All in stock items will be shipped within 24 hours of receiving your order. You will be notified of all back ordered items immediately, and we will keep you informed of your order status.
Opulence of Southern Pines ships via UPS and US Postal Service Monday-Friday excluding holidays. ALL ORDERS OVER $100 SHIP WITH SIGNATURE REQUIRED. If you prefer no signature required let us know by entering it into the Comments section of your order. Be advised that you assume full responsibility if issues should arise when the package is left at its destination. Shipping charges are applied as follows to all orders in the continental US:
Order Total - UPS Ground shipping and handling or US Postal Service shipping:
$0 to $99.99 - $12.50
Over $100.00 Free Shipping* (see below):
If you prefer shipping by another carrier or method, please leave a message in the shopping cart at checkout, or contact us at +1 910.692.2744. Additional shipping charges may apply.
Additional delivery charges may be applied to shipments to Alaska, Hawaii, Puerto Rico, and any other Country. An estimated shipping charge will be charged at time order is processed. You will be notified thru your Opulence of Southern Pines online account the amount of the estimated charge when your order is shipped. This amount will be adjusted dependent upon the actual shipping charges incurred. All applicable duty, customs charges and taxes are paid by the recipient. Telephone numbers must accompany all orders. A Sales Representative will contact any customers outside the contiguous US with the total shipping charges prior to shipping an order.
Please note: 3 Day Air is not guaranteed. If you absolutely must receive your order by a specific day you should request 2 Day Air or Overnight shipping. All expedited shipments will be charged according to actual shipping costs incurred by Opulence of Southern Pines at time shipment is processed.
All orders shipping outside the Continental U.S. will ship via the United States Postal Service from our Southern Pines, NC store location. Note that you will be charged what it actually costs us to ship your order. Free Shipping will not apply. Estimated shipping charges will be charged at time of order processing and will be calculated based on weight of order and delivery location. For an estimate of shipping charges, visit USPS.com. Once your order has shipped, if shipping is more or less than estimated, you will be charged or refunded at that time.
If an alternate method of shipping is required, please contact us via phone or email to discuss those options.
We make every effort to protect ourselves and our international customers from fraudulent activity. Thus, we require additional information when processing international orders. In an effort to expedite the order processing procedure, please provide us with the name of the issuing bank and their phone number.
Note: Opulence of Southern Pines makes every effort to deliver your order promptly. However, once the shipment reaches customs we cannot determine how quickly it will be processed and released for delivery.
All other terms and policies posted on this website remain in effect for international orders.